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How We Onboard With Intent, Not Just Information

Joining a new company can feel like walking into a wedding where you only know the groom's cousin's friend. Here's how we flip that feeling on its head at Saleshandy.

Piyush PatelPiyush Patel4 min read
Two ikigai teammates working together at a laptop

Ever walked into a wedding where you only know the groom's cousin's friend?

You're dressed up, excited… but you have no clue where to sit, who to talk to, or whether to dive into the starters or wait for someone to guide you. 🫠

That's what joining a new company can feel like if the onboarding is just: "Here's your laptop, here's your login, best of luck."

At Saleshandy, we wanted to flip that feeling on its head.

We don't want you to just join us. We want you to feel like: "Yeh jagah meri hai."

Why onboarding is a big deal for us

When someone joins mid-journey, the train's already moving. Projects are on, Basecamp is buzzing, and inside jokes are flying around.

If no one shows you the ropes, you'll spend your early days just figuring out the basics instead of feeling excited to contribute.

So we asked ourselves:

  1. How do we make you feel welcome before you even walk in?
  2. How do we make your first 30 days about connection — not confusion?
  3. And how do we go beyond the "what we do" to the "why we do it"?

What does 'onboarding with intent' look like?

It actually starts way before your Day 1.

  • The moment you say "yes" to us, we get busy making it feel right.
  • Your team buddy is assigned, and they can't wait to meet you.
  • We pack a tiny welcome kit (with a few surprises 🎁).
  • Tools like Gmail, Basecamp? Already set up — no "Hey IT, please give me access" loops.
  • We want your reaction to be: "Arre, they were actually waiting for me!"

Day One: No stress, only smiles

Your first day is not about endless policies, robotic inductions or reading 20-slide PPTs.

Here's what it actually feels like:

  • A proper welcome call (we love a good "Hi, kaise ho?").
  • A team round-up call where faces turn into friends.
  • Your buddy gives you a guided tour: where to find stuff, whom to reach for what, and how to not get lost in our Basecamp maze (been there 😅).
  • You receive The Ikigai Handbook — our playful, people-first guide to working here (with real stories, not just rules).

We've designed Day One to feel like your first day at a friend's home — not your first day at a job.

Teammates pairing on laptops during onboarding at ikigai

The First 30 Days — walking with you, not watching you

You're not expected to impress anyone. You're just expected to settle in.

During your first month, you'll:

  • Understand how your team works and what really matters to them.
  • Get introduced to our product (through demos, not dry docs).
  • Sit in on cross-team syncs to see the bigger picture.
  • Be encouraged to ask questions, give feedback, share thoughts.

What makes our onboarding feel different?

We've realised one thing — people don't remember information. They remember how they felt.

So we try to make our onboarding less about instruction and more about intention:

  • We don't just introduce teams — we help build relationships.
  • We don't just hand over tools — we show why they matter.
  • We don't say "figure it out" — we say "Let's do this together."

From the engineers writing code to the support folks helping customers, everyone you meet in your first month is rooting for you.

A teammate browsing the office library at ikigai

By the end of your onboarding, we hope you feel

  • Clarity about what your work means here.
  • Confidence because you've been supported, not left alone.
  • Connection with your team, your purpose, and the people around you.

We want you to belong. Not blend in.

Wrapping up, but actually just beginning…

Good onboarding isn't a checklist. It's culture in action. It's how we say: "You matter. And we're glad you're here."

At Saleshandy, onboarding feels like a warm hug… with a hot chai in hand, and someone beside you saying, "Tu bas aaja, baaki sab ho jaayega." ❤️

P.S. If you're reading this as a future teammate, just know — your seat's already saved. And it's a comfy one. 😉